Shipping Policy


 SHIPPING SERVICES

  • Working Time: Monday - Saturday (Beijing Time)     
  • Order Processing Time: 2-7 working days' preparation time, customized colored wigs may need longer time. Please contact us to confirm if you want your order urgently. 
  • Shipping Fee: Free shipping to United States, France, United Kingdom, Belgium, Netherlands,  Austria, Canada, Japan. $20 shipping fee to United States Virgin Islands. $30 shipping fee to Bulgaria, Czechia, Estonia, Finland, Greece, Hungary, Latvia, Monaco, Poland, Romania, Slovenia, Türkiye, Lithuania, Slovakia, Canada (2 of 13 provinces), Thailand (Uttaradit), Australia, New Zealand, Germany. $40 shipping fee to Saudi Arabia, $60 shipping fee to Africa • Kenya, Nigeria, South Africa, Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Colombia, Honduras. 
  • Shipping time:  3-5 Working Days to USA With FedEx Shipping; 5-7 Working Days to European Countries and Canada With FedEx Shipping. In some cases, the delivery may take a little longer than stated due to customs clearance. 

  • Shipping Address Reminder

    1. Express doesn't accept any address with P.O.Box

    2. Please Ensure Your Address Is Correct, Changing Address After Parcel Left Factory Will Cause Extra 15$ When Delivered.

  • We're not responsible for the following situations 

    1. Shipping address is incorrect, FedEx won't able to find it. 

    2. Nobody was able to sign for the package, FedEx left the package at front door, package was stolen.

    3. Signed by someone else you don't know which means malicious stolen.

  • We'll be responsible and full refunding for these circumstances 

     We put wrong address which didn't match your given address

  • Customs Tax

    It is decided by the different country is policy and should be paid by buyer.you could leave us a message about the value you wan not us to write when placing the order.usually we write the hair as wig sample and lower value just to help you avoid the customs tax as possible as we can, you will get the original hair as your order shows.